Personal Information We Collect
Cedar Lodge Hotel and Restaurant collects only the personal information we require to effectively respond to your requests for our customised products and services and to enable you to use the resources available on our website. This personal information includes, but is not limited to, your name, company name, physical address, email address, phone number(s) and any other information that itself can identify or, when tied to the above information, may identify you as a specific individual.
The website CedarLodgeHotel.ie provides a link to an accommodation booking system, where we collect your contact information as part of the reservation so that we can facilitate the transaction. If you decide to make an online reservation at this website, you will be linked to a reservation interface and a Booking Engine provided by our booking management system partner In1 Solutions. We understand that security remains the primary concern of online consumers and for this reason have chosen our Booking Engine partner carefully.
How We Use & Share Your Personal Information
If a user contacts Cedar Lodge Hotel and Restaurant with a general enquiry, we may require you to provide Cedar Lodge Hotel and Restaurant with personal information such as your contact details so that we can appropriately address your needs. We use other information we hold about you for the following general purposes: to supply you with the products and services you request; to give you booking confirmations and updates; to manage your account, including issuing invoices and providing reservation notifications; to communicate with you; to respond to any questions and comments; to follow up on our customer service, if necessary; to gain feedback on our products, services, and website; to tackle disputes, collect payments due, or resolve outstanding issues; to prevent potentially prohibited or illegal activities.
If you enter into correspondence with us regarding a reservation, enquiry or complaint, we may also keep records of that correspondence.
Cedar Lodge Hotel and Restaurant will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with GDPR and any other relevant data protection legislation.
In addition to the circumstances described above, we may disclose your information if required to do so by law, court order, as requested by other government or law enforcement authorities, or in the good faith belief that disclosure is otherwise necessary or advisable, including (without limitation) when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
We always have our customers’ needs at the forefront of our approach. We want to make it as simple as possible for you to enjoy the leisure and outdoor recreation activities we offer through our website. One way we do this is by emailing you with information we believe will be of interest to you about specific leisure and educational opportunities we have available. For example, if you have tried to make a booking with us, we may send you a follow up email or try to contact you by other means.
Social Media Services
You can choose to access certain third party social media websites and services, e.g. Facebook, through our site. When you do so, you will be sharing information with those sites. This information will be governed by their Privacy Policies, which may include that they might share relevant information with us. These websites and services may allow you to personalise your privacy settings to control the use of your data. Please refer to the relevant provider policies for more information.
External Links and Social Plug-Ins
Third Party Cookies
The Cedar Lodge Hotel and Restaurant website uses third party embedded content from external providers such as Facebook and Google maps. Cookies may be put in place by these sites in order for this content to function, however these cookies are not managed by Cedar Lodge Hotel and Restaurant and data collected from them may be stored outside the EEA. You can find out more about our third parties privacy policies by reading their Privacy Policies:
Cedar Lodge Hotel and Restaurant uses Google Analytics to analyse its website’s performance. The information Google Analytics gathers using our website’s cookies generates generic reports about the use of our website.